Information about Coronavirus (COVID-19)

As the situation with Coronavirus (COVID-19) rapidly evolves, our priority is the safety of our employees and the implementation of robust business continuity measures to ensure we can continue to service and support you and your customers.

We’re following government guidelines on homeworking and self-isolation, which could mean an increase in call waiting times or a short delay in responding to emails. Please bear with us and we will respond to you as soon as we can.

Commercial lines: To help us in these endeavours and to ensure we can deal with the most urgent claims where our assistance is most needed, we ask you to refer to our dedicated claims page or FAQ's with regards to claims reporting or enquiries about policy cover.

Personal lines: Please refer to our FAQ's to help answer many of your queries on Home insurance.

We have published an article featuring some frequently asked questions with regards to the Coronavirus which you can read here.

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