Delivering first class service before, when and after a claim is made.
Each of your customers are unique and we work with you to build tailored and flexible claims solutions that meets their needs and ensures they recover from a loss as quickly as possible.
Helping customers is fundamental to what we do at RSA. This is about far more than what happens when claims are notified. Just as important is what happens before a claim is made and after it has been resolved; we believe pro-active prevention and limiting recurrence is the best way to handle claims.
From rapid settlement of lower value claims to more complex claims requiring specialist handling, major and global claims we have the capability and the expertise to help your customers when they need us most.
Claims are handled in-house by our knowledgeable claims handlers and adjusters, supported by an established global network of claims agents and surveyors and bringing in external specialists when required.
For commercial customers and brokers with complex requirements, our Claims Account Management Team ensure that we deliver on our promises.
As your partner in protecting your customers, we believe proactive prevention, and limiting recurrence, is the best way to handle claims.
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