THIRD PARTY LIABILITY DAMAGE AND PRODUCTS (NON INJURY) CLAIMS

Our in-house specialist claims experts provide claims expertise and support for you and your customers for liability claims not involving personal injury.

Effective claims solutions

  • Working with you to ensure claims handling is tailored appropriately
  • Nominated claims handler for each claim who manages the claim end to end
  • Focused on settling claims as quickly and as fairly as possible
  • Response to new claims notification within three hours and action plan delivered within 48 hours, advising next steps and agreed progress updates.

In-House technical experts

We provide you and your customers with specialised expertise for Liability and Product claims when negligence has been alleged against their company for causing damage to a third party’s property.

Claims solutions for multinational insurance programme

Through our global network of RSA offices and established network partners in 179 countries and territories, your customers can be confident of trading wherever they choose to operate across the globe and, wherever the claim occurs in the world, we'll help your customer to get back on track quickly.

Loss Adjusting Service (LAS)

Our in-house loss adjusters will provide you and your customer with a fast, efficient service,  offering impartial advice to agree the best course of action for each claim.

Face to face assessments are carried out on site by specialist commercial property adjusters, when needed. Our professionally qualified experts will work with you to help us quantify the claim being brought against our customers to deliver the best outcome for all parties involved.

Fraud 

Our Counter Fraud specialists blend cutting edge technology with traditional identification and detection methods. We are instrumental in cross industry initiatives and at the heart of all industry forums enabling us to provide intelligence and insight, raising awareness of the impact of fraud and the steps that can be taken to protect you, your customers, their reputation and their premiums.

Contacts

Public Liability & Product Claims (Non-Injury)
0330 102 4257
liabilityclaims.manchester@uk.rsagroup.com
Laura Youd
Commercial Property Claims Team Leader
0161 333 8828
laura.youd@uk.rsagroup.com