Cyber Risk Insurance

  • Cyber Risk prevention, Loss of data cover, Cyber recovery

Suits: Small / Medium enterprise

The RSA Cyber Risk policy is simple and offers wide-ranging cover, designed to work alongside traditional insurances to cover a business for all the types of cyber risks they face. It provides financial redress but also the expert incident management response to react quickly when an event occurs.

Cyber risks are a real and serious threat to all types and sizes of business, but they’re also risks that traditional policies don’t address. Our approach is end-to-end - diagnosing the issue, fixing it and getting the business back on track:

  • 24 hour incident number available to help day or night
  • IT Forensic experts will be in touch within 3 hours, going straight to the heart of the problem where necessary
  • Handpicked services including IT Forensics, Legal and Public Relations help, all local and all coordinated together. Your client can be confident that they are getting the very best help when they need it most
  • A cost effective way to responsibly manage cyber risks and ensure that the threats posed to your client's business in this highly complex area are minimised

What is covered:

  • 24/7 incident response 
  • IT Forensics
  • Public Relations advice
  • Legal advice
  • Defence costs, fines & penalties (where legal)
  • Loss of data: notification costs, identity & credit monitoring costs, civil liability, data restoration costs
  • Cyber extortion
  • Cyber business interruption

Sweet spots

Examples of where we have a particularly strong appetite, are actively targeting, and have been found to be at our most competitive.

  • Food & Drink
  • Retail
  • Hospitality
  • Leisure
  • Manufacturing
  • Professional services
  • Warehouse and wholesale
  • Media
  • Real estate
  • Not for profit

Positive risk features

Factors we will take into account to make our sweet spots even more competitive.

  • Firewalls
  • Anti-Virus Software
  • Device encryption
  • Payment Card Industry: Data Security Standards (PCI:DSS) Compliance
  • Regular backups
  • Account management
  • Secured remote access
  • Patch updates applied
  • Cyber included in Business Continuity Plan (BCP)
  • Outsourcing
  • Government Cyber Essentials certification


Risks we would never write, or write only rarely forming a small part of a wider portfolio.

  • No Firewalls or anti-virus software
  • Central reserve banks
  • Adult entertainment
  • National stock exchanges
  • Government
  • Online gaming
  • Virtual currencies
  • Nuclear risks

Cyber Risk

  • 1

    Nine in 10 large organisations and three quarters of SME's had experienced some form of a cyber attack in 2015

  • 2

    52% of businesses think they have cyber cover, but in reality less than 10% actually do


Claire Whittaker
0121 600 1326
Alana Muir
Senior Underwriter
0141 285 8136
Geoffrey Hick
0117 927 4895
Contact for: Platinum Brokers, Deals & Schemes
Craig Watson
Cyber & Financial Risks Trading Underwriter
Rocsan Johnston
Trading Centre (Manchester)
0161 923 1578
Gemma Fozard
0113 298 4808
Amy Letham
Financial Risks Underwriter
South of England
Andrea Garcia Beltrán
Cyber and Management Assurance Development Manager, Global Risk Solutions
020 3699 5147
Helen Carpenter
020 7337 5216

Claims Information


When a cyber event is discovered, speed is critical to minimising the impact. That's why RSA Cyber Risk together with our partner Crawford, has a global Cyber incidents and crisis management response at its very heart

Call the  Cyber Incident number  0330 041 6164 as soon as you are aware of an incident to speak to our handpicked incident manager - the Incident Response Helpline is open 24/7.

Please speak to your usual contact in Trading for any generic Cyber questions.

Cyber Risk Claims:
The Cyber Incident Number and contact details can be found in your Policy Schedule and Policy Wording.
RSA Claims:
0345 300 4006
RSA, Professional & Financial Risks Claims
PO Box 509
West Sussex RH12 1WS