RSA. Open News. Issue 13, Sept 09
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Mike Lawton

Talks mid-market business

As we prepare to enter a new year, Mike Lawton, UK Mid Market Director, reviews how RSA's mid-market business has performed in 2009 and gives us his views on the challenges and opportunities for 2010.

He also talks to Open News about RSA's new guides which give real clarity on what our risk appetite for business is.


- Take a look at the clip...

  

Let's do business:

Your Guide to RSA Products and Services

Jack of all trades... master of none?

We at RSA have one of the broadest risk appetites in the marketplace, which should be great news for you when thinking about where to place your client's business. However, the sheer breadth of our appetite can perhaps cause confusion.


- Read more...
Phil us in

The man behind the legend

This month, Phil Bell, Group Casualty Director at RSA, talks to Open News about the growing impact of Europe in the insurance market and the challenges the Lisbon Strategy will address.

- Take a look at the clip
IN FOCUS
Moving Stories

HIS ENTIRE VILLAGE IS THREATENED
BY CLIMATE CHANGE.

THAT'S WHY WE'RE CHANGING THE WAY WE OPERATE.

- Read more		 Moving Stories
Question on the Street

Choosing your insurer

Each edition we go out onto the street and speak to brokers about the things that are affecting their worlds. In this issue of Open News we asked a number of brokers "What would be the most important reason for choosing one insurer over another when placing business in the current market?"

- Read more

Inside INSURANCE

CORPORATE SOCIAL RESPONSIBILTY

RISK SOLUTIONS

MARINE

The changing perception of risk

As companies are now increasingly becoming more risk averse, we look at how the impact risk has on businesses is changing. Take an exclusive look at the second report in our Rethinking Risk series.

 High 5

Most viewed sites last month:

1 Moving story: A careless driver...
2 Broker Promise video
3 Phil us in
4 Inside Insurance articles
5 View previous editions of Open

POLL

What would be the most important reason for choosing one insurer over another when placing business?
  • Price
  • Speed of response to queries/quotes
  • Type of cover
  • Quality of service
  • Other (specify)

RESULTS

In the last edition of Open, we asked you ‘How is technology changing the way your SME customers transact business with you?’
87%, 8%, 23% 0%
  • They are becoming even more price conscious
  • Clients are increasingly expecting to make their own amends online
  • They expect everything to be delivered instantly
  • Other

Click here to see what Ken Norgrove, SME Business Director had to say.
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